Customer Service

Our Terms & Conditions is an electronic record in terms of National Information Technology Development Agency, Act  2007 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the National Information Technology Development Agency Act, 2007. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Your use of the Factoryprice.ng website (hereinafter referred to as “factoryprice.ng”) and services and tools are governed by the following terms and conditions as applicable to FactoryPrice.ng.

If you transact on FactoryPrice.ng, you shall be subject to the policies that are applicable to the website for such transaction. By mere use of the website, you shall be contracting with FactoryPrice E-Mall Nigeria Limited, a company incorporated under Companies and Allied Matters Act, 1990 with registered office at 3/5 Anthony Ojeikere Street, Haruna, Ifako, Lagos, Nigeria and these terms and conditions constitute your binding obligations.

FactoryPrice.ng reserves the right at its sole discretion, to change, modify, add or remove portions of these Terms of Use at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, FactoryPrice.ng grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

BROWSING, ACCESSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING

Use of the FactoryPrice.ng Website is available only to persons who can form legally binding contracts under Nigerian governing laws. If you are a minor (i.e. under the age of 18 years), you shall not register as a member on FactoryPrice.ng and shall not transact or use FactoryPrice.ng website.

FactoryPrice.ng reserves the right to terminate your membership and refuse to provide you with access to their website (FactoryPrice.ng) if it is brought to the company’s notice or if it is discovered that you are under the age of 18 years.

You agree that if you provide any information that is untrue, inaccurate, not current or incomplete; FactoryPrice.ng has the right to indefinitely suspend or terminate or block access of your membership with FactoryPrice.ng and refuse to provide you with access to the Website.

When You use the website or send emails or other data, information or communication to FactoryPrice.ng, You agree and understand that You are communicating with FactoryPrice.ng through electronic records and You consent to receive communications via electronic records from FactoryPrice.ngperiodically and as when required.

Membership is free. FactoryPrice.ng does not charge any fee for browsing and buying on FactoryPrice.ng. However FactoryPrice.ng reserves the right to charge fee and change its policies from time to time. In particular, FactoryPrice.ng may at its sole discretion introduce new services and modify some or all of the existing services offered on FactoryPrice.ng.

In such an event, FactoryPrice.ng reserves, without notice to You, the right to introduce fees for the new services offered or amend/introduce fees for existing services; with changes to the Fee becoming effective immediately.

Unless otherwise stated, all fees shall be quoted in Nigerian Naira.

You agree, undertake and confirm that your use of FactoryPrice.ngshall be strictly governed by the following binding principles:

You shall not host, display, upload, modify, publish, transmit, update or share any information that:

  • Belongs to another person and to which You does not have any right to.
  • Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” or misleading in any way.
  • Is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • Harasses or advocates harassment of another person;
  • Involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing or “spamming”;
  • Promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  • Infringes upon or violates any third party’s rights [(including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity];
  • Promotes an illegal or unauthorized copy of another person’s copyrighted work (see “Copyright complaint” below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  • Contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
  • Tries to gain unauthorized access or exceeds the scope of authorized access (as defined herein and in other applicable Codes of Conduct or End User Access and License Agreements) to the Sites or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Sites or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
  • Engages in commercial activities and/or sales without FactoryPrice.ng prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of “virtual” items related to the Sites.
  • Solicits gambling or engages in any gambling activity which FactoryPrice.ng, in its sole discretion, believes is or could be construed as being illegal;
  • Interferes with another user’s use and enjoyment of FactoryPrice.ng Website or any other individual’s user and enjoyment of similar services;
  • Harm minors in any way;
  • Infringes any patent, trademark, copyright or other proprietary rights or  third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;
  • Deceives or misleads the addressee/users;
  • Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming routines that may damage, interfere with, diminish value of, intercept or expropriate any system, data or personal information;
  • Threatens the unity, integrity, defense, security or sovereignty of The Federal Republic of Nigeria, friendly relations with foreign states, or public order or causes incitement;
  • Shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;

You shall not attempt to gain unauthorized access to any portion or feature of FactoryPrice.ng website, or any other systems or networks connected to FactoryPrice.ng website or to any as  FactoryPrice.ng server, computer, network, or to any of the services offered on or through FactoryPrice.ng Website, by hacking, password “mining” or any other illegitimate means.

You shall not probe, scan or test the vulnerability of FactoryPrice.ng website or any network connected to FactoryPrice.ng website nor breach the security or authentication measures on FactoryPrice.ng website or any network connected to FactoryPrice.ng Website.

Solely to enable FactoryPrice.ng use the information you supply us with, so that we are not violating any rights you might have in Your Information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights you have in Your Information, in any media now known or not currently known, with respect to Your Information.

From time to time, you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such items or services so as to mislead other Users in any manner.

It shall be a violation of these Terms of Use to use any information obtained from FactoryPrice.ng in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person outside of FactoryPrice.ng without FactoryPrice.ng prior explicit consent.

FactoryPrice.ng reserves the right, but has no obligation, to monitor the materials posted on their website. FactoryPrice.ng shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use.

Notwithstanding this right of FactoryPrice.ng, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE FactoryPrice.ng WEBSITE AND IN YOUR PRIVATE MESSAGES.

Please be advised that such Content posted does not necessarily reflect the views of FactoryPrice.ng. In no event shall, FactoryPrice.ng assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on FactoryPrice.ng.

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through FactoryPrice.ng, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser.

Except as expressly provided in these Terms of Use, no part of FactoryPrice.ngand no Content may be copied, reproduced, re-published, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without FactoryPrice.ngexpress prior written consent.

You may use information on FactoryPrice.ngproducts and services purposely made available by FactoryPrice.ngfor downloading from the Site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

You agree that any Content you post may be used by FactoryPrice.ng, consistent with our Privacy Policy and Rules of Conduct on Site as mentioned herein, and you are not entitled to any payment or other compensation for such use.

FactoryPrice.ng does not take responsibility or liability for the actions, products, content and services on FactoryPrice.ng website, which are linked to Affiliates and/or third party websites using FactoryPrice.ng APIs or otherwise.

In addition, FactoryPrice.ng may provide links to the third party websites of affiliated companies and certain other businesses for which, FactoryPrice.ng assumes no responsibility for examining or evaluating the products and services offered by them, and FactoryPrice.ng does not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s) FactoryPrice.ng does not in any way endorse any third party website(s) or content thereof.

FactoryPrice.ng welcomes links to this site. You may establish a hypertext link to FactoryPrice.ng website, provided that the link does not state or imply any sponsorship or endorsement of your site by FactoryPrice.ng. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on FactoryPrice.ng, including any logos or characters, without the express written consent of FactoryPrice.ng and the owner of the mark or materials.

We view protection of your privacy as a very important principle. We understand clearly that you and Your Personal Information is one of our most important assets. We store and process Your Information on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and rules there under. Our current Privacy Policy is available at http://www.FactoryPrice.ng /privacy-policy.

MANDATORY DECLARATION – COMPUTERS

  • You hereby declare that you have provided all necessary Legal Delivery Details for the shipment of the product to the destination specified by you in the Order.
  • You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.

This website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided on FactoryPrice.ng on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, FactoryPrice.ng does not warrant that:

  • From time to time, the website may not be available due to upgrading and site maintenance.
  • The information on this website is complete, true, accurate or non-misleading.

FactoryPrice.ng will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, FactoryPrice.ng website.

FactoryPrice.ng does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through FactoryPrice.ng website; their servers; or electronic communication sent from FactoryPrice.ng are free of viruses or other harmful components.

Nothing on FactoryPrice.ng constitutes, or is meant to constitute, advice of any kind.

You will be required to enter a valid phone number while placing an order on FactoryPrice.ng. By registering your phone number with us, you consent to be contacted by FactoryPrice.ng via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. FactoryPrice.ng will not use your personal information to initiate any promotional phone calls or SMS.

 

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